Each piece is built around one goal: a caller who couldn't reach a human still ends up on your calendar.
Recoverly watches your existing line. When a call goes unanswered — busy, no pickup, after hours — it texts the caller within seconds. Callers who don't hear back quickly often move on to the next business; this closes that window before it opens.
The conversation is scripted around how HVAC service actually works: is it no cooling, no heat, a strange noise, or a routine tune-up request? How old is the system? Is there a safety concern like a gas smell? Recoverly asks one question at a time, the way a good dispatcher would, and never quotes a firm price over text.
A "no cooling in August" call and a "time for my annual tune-up" call are not the same lead. Recoverly scores every conversation for urgency — factoring in the issue, safety flags, and system age — and texts high-urgency leads straight to your on-call number, instead of letting them sit in a queue.
Once the job is qualified, Recoverly checks your actual Google Calendar availability — respecting business hours and a buffer between jobs — and offers the caller real open times. When the caller picks one, Recoverly re-checks it right before booking. If a booking can't be completed, the caller is never told they're confirmed — the lead is flagged so you can follow up personally.
Not "messages sent." The numbers that matter to a business owner: missed calls texted back, callers who replied, appointments booked, and an estimated pipeline based on typical job values — plus a lead list you can act on directly, with a one-tap call button for anything urgent.
No new phone number to hand out and no hardware to install. You forward your existing line and connect your calendar, and we register your business for texting with the carriers — which typically takes 1–2 weeks and can occasionally take longer. We'll tell you the moment it's live.
We'll set up a live test call so you can hear exactly what your customers would experience.